Swapsies

Terms

Effective date:

The short version

For kids:

  • Swapsies is a game. Have fun, be kind, and play fair.
  • Your squishies, boops, stickers and accessories are part of the game. They are not real money and can’t be swapped for real money or real things.
  • Trades are final. Think before you press Swap!
  • A grown-up has to read these rules too.
  • If something feels wrong, stop and tell a grown-up.

For parents and adult players:

  • These Terms are an agreement between you and Signif Solutions LLC, the Texas company that makes Swapsies. If your child plays, you agree to these Terms for them and are responsible for how they use the game.
  • Virtual items (squishies, boops, boxes, stickers, accessories and styles) are part of your license to play. They have no cash value and can’t be sold or transferred outside the game.
  • Boxes are earned by playing only. They are never sold for money, and their odds are always shown before opening. There are no ads and no purchases in this version of Swapsies.
  • There is no chat and no free text. Names are made from preset words.
  • Our Privacy Policy explains what we collect. Players under 13 play offline, and we collect nothing from them.
  • If there’s a problem, talk to us first. There is no arbitration clause in these Terms.

1. Who we are and what these Terms cover

1.1 Swapsies (the “Game”) is made and published by Signif Solutions LLC, a Texas limited liability company (“Signif”, “we”, “us”).

1.2 These Terms of Use (the “Terms”) apply to the Game on iPhone and iPad, our website playswapsies.com, and our support channels (together, the “Services”).

1.3 Apple’s license. You get the Game from Apple’s App Store, and it’s licensed to you under Apple’s Licensed Application End User License Agreement (the Apple Standard EULA). These Terms add to the Apple Standard EULA. If the two conflict about the app license itself, the Apple Standard EULA controls; for everything else (virtual items, trading, conduct), these Terms control.

1.4 Privacy. Our Privacy Policy explains what we collect and why. It is part of these Terms.

1.5 Where Swapsies is offered. For now, Swapsies is offered only through the United States App Store.

2. Who can play, and the parent’s role

2.1 Everyone can play the offline game. When Swapsies first opens, it uses the age range Apple’s Declared Age Range feature shares with the Game or, if Apple doesn’t share one, asks for the player’s month and year of birth. The Game keeps only an age group on the device, never the birth date.

2.2 Players under 13 get the whole game offline: squishing, boxes, the album, Stories, Styles, the Swap Buddy (a character in the Game) and Swap Meet (in-person trading between two nearby devices). We create no online account for them.

2.3 Players 13 and older can also turn on Friends, which uses an anonymous online account for friend codes, trading with friends and the Squish Vote. For players 13 to 17, Friends starts switched off until the player turns it on.

2.4 Players under 18. If you are under 18, you may use the Services only with the involvement of a parent or legal guardian who has read these Terms and agrees to them. Parents and guardians: by letting your child use the Services, you agree to these Terms on your own behalf and on your child’s behalf, and you are responsible for your child’s use of the Services.

2.5 Please give an honest age. If we learn that a player under 13 has an online account, we delete it.

2.6 Parent tools. Settings → For grown-ups (behind a parent check) lets a parent turn trading off (which also turns Swap Meet off and cancels open trades), correct a wrong age, delete the online account and its data, and reset progress on the device. Apple’s Screen Time also works with Swapsies.

3. Your license to play

3.1 We give you a personal, limited, revocable, non-exclusive, non-transferable license to download and play the Game for your own non-commercial entertainment, on Apple devices you own or control, as allowed by the Apple Standard EULA and these Terms.

3.2 We (and our licensors) own the Game and everything in it, including the squishies, characters, art, music, sounds, text and code. The license is not a sale. Except for the rights these Terms give you, we keep all rights.

3.3 You may not: copy, sell, rent or sublicense the Game; modify it or make derivative works (except as the law allows); reverse engineer, decompile or extract its code or assets (except where the law gives you a right to do so that can’t be waived); use cheats, bots, scripts, modified apps or other tools to play or to change game data; or use the Game or its characters to make or sell products.

4. Virtual items: squishies, boops, boxes and more

4.1 What they are. The Game includes virtual items such as squishies, spares, boops, boxes, stickers, accessories, pads, backgrounds, effects and styles (together, “Virtual Items”).

4.2 A license, not property. Virtual Items are part of your license to play. You don’t own them. They have no cash value, are not money, and can’t be exchanged for money or anything outside the Game. We never buy them back or pay out cash for them, except where the law requires otherwise.

4.3 No transfers outside the Game. You may not sell, buy, gift, lend, auction or trade Virtual Items, game saves or accounts for money or anything of value outside the Game, or offer to. The only way to move Virtual Items between players is the trading inside the Game (section 5).

4.4 Boxes are earned, never sold. Boxes are opened with boops earned by playing. We do not sell boxes, boops or any random item for real money. Each box shows its odds before you open it. We may change the contents or odds of boxes in updates; the odds shown when you open a box are the odds that apply to it.

4.5 Your first copy stays. The first copy of every squishy always stays in the player’s album. Only spares can be traded or given away in the Game. Secret squishies can’t be traded at all.

4.6 Where your game is saved. Your game save (album, boops, levels, stickers, settings) is stored on your device, not on our servers. We can’t see, restore or move it. Deleting the app, resetting the device or using Reset progress can erase it for good.

4.7 Changes to the Game. Games change. We may add, change, rebalance or remove Virtual Items, features and content in updates.

4.8 Mistakes. If a bug or error gives you Virtual Items you shouldn’t have, we may correct it, including by removing wrongly granted items from online albums.

5. Trading

5.1 Three ways to trade.

  • Swap Buddy: a character in the Game. Trading with the Swap Buddy is with the Game, not another person, and works offline.
  • Swap Meet: two players standing near each other trade directly between their devices. It works offline and nothing is sent to our servers.
  • Friends (13 and up): trading online with friends added by an 8-digit friend code.

5.2 Trade rules. In every kind of trade, only spares can be traded, both players must agree, and if either player changes anything, both must agree again. Trades show squishies only, never messages. Uneven trades may be blocked, and a parent can turn trading off at any time.

5.3 Trades are final. Once both players have confirmed (for example by holding Swap!), the trade is complete. We can’t undo, reverse or replace a completed trade, except where we find cheating, a bug or a security problem.

5.4 Trade fairly. Don’t trick, pressure or bully anyone into a trade, promise things outside the Game in exchange for a trade, use more than one account to move items to yourself, or trade for money or real-world items. Swap Meet is for people you actually know and are with. Parents: please talk to your child about trading only with people they know.

5.5 Things that stop a trade. A trade may be cancelled if a player no longer has the spare, trading is turned off, one player blocks or unfriends the other, nobody answers for 48 hours, the trade is too uneven, or the connection drops.

6. Online features: Friends, names and the Squish Vote

6.1 Anonymous account. When a player aged 13 or older turns on Friends, the Game creates an anonymous online account for that device. There is no email, password or real name, and the account is tied to the device.

6.2 Preset names only. Usernames are made from preset word lists. There is no chat and no free text. We may reset a name or profile that is used to be unkind or misleading.

6.3 Friend codes. A friend code only lets someone send a friend request; both players must accept. Share your code only with people you know.

6.4 Blocking and reporting. You can block or report another player using preset reasons. Blocking removes them from your friends and cancels open trades between you. Please report honestly; misusing reports is against these Terms.

6.5 The Squish Vote. Votes help us choose future squishies. We decide what we make; the vote result isn’t a promise, and there is no prize for voting.

6.6 Availability. Online features need an internet connection and our servers, which may be unavailable at times. We may change, pause or end online features (section 10).

6.7 Unused accounts. Online accounts not used for 12 months are deleted automatically, along with their online data. The game save on the device is not affected.

7. Play fair and be kind

7.1 Don’t:

  • cheat, exploit bugs, or use hacks, bots, scripts, modified apps or automation;
  • change or tamper with game saves, odds, timers or network traffic;
  • create or use more than one online account to gain items or trades;
  • sell, buy or advertise accounts, Virtual Items or trading services;
  • try to find out who another player is in real life, or ask for personal information;
  • harass, bully or trick other players, including through names, trades or false reports;
  • pretend to be us or another player;
  • try to break into, overload, scrape or disrupt our servers or other players’ devices;
  • use the Services in a way that breaks the law.

7.2 If you find a bug, please tell us at support@playswapsies.com instead of using it.

7.3 What we can do. If someone breaks these rules, we may (depending on how serious it is) reset their name or profile, remove Virtual Items gained by cheating, turn off trading or Friends for that account, or delete the online account. Because online accounts are anonymous, we may act on an account without contacting the player first. If you think we got it wrong, email support@playswapsies.com.

8. Pictures and videos of the Game

8.1 The Game can make a picture of a moment (for example “I pulled this!”, “Set finished!” or “Trade done!”). Players 13 and up can send it with Apple’s share sheet; for younger players, a grown-up can save it to Photos after a parent check. We never reward sharing.

8.2 You may share these pictures, and screenshots and recordings of your own play, for personal, non-commercial use, as long as you don’t suggest we endorse you, don’t change our art to make it offensive, and follow the rules of the app or site you post to.

8.3 Never add real names, faces, school names, friend codes or other personal details to pictures involving children.

8.4 Giveaways we run on social media have their own official rules, which control for that giveaway.

9. Privacy

Our Privacy Policy explains what we collect and why, including our notice about children’s information under the U.S. Children’s Online Privacy Protection Act (COPPA). In short: nothing is collected from players under 13, and Friends collects only what it needs. Parents can delete online data at any time in Settings → For grown-ups or by emailing privacy@playswapsies.com.

10. Ending things

10.1 You can stop any time. Delete the app to stop using the Game. To delete online data too, use Settings → For grown-ups → Delete online data or email privacy@playswapsies.com. See Delete online data.

10.2 We can suspend or end access to online features or an online account under section 7.3, or if we must for legal, safety or security reasons.

10.3 If we stop running Swapsies or its online features, we’ll give notice in the Game or on playswapsies.com first. The offline game may keep working, but we can’t promise updates or online features.

10.4 Sections that by their nature should survive the end of these Terms (for example 3.2, 4.2 and 11 to 13) survive.

11. Disclaimers

11.1 We work hard to make Swapsies fun and safe, but the Services are provided “as is” and “as available.” To the fullest extent the law allows, we don’t promise that the Services will always be available, error-free or secure, that trades or votes will always work, or that game saves won’t be lost.

11.2 Some places don’t allow some of these disclaimers, so they may not apply to you. Nothing in these Terms limits rights you have under consumer protection laws that can’t be waived where you live.

12. Limits on our liability

12.1 To the fullest extent the law allows, Signif (and its owners, employees and contractors) won’t be responsible for indirect, incidental, special or consequential damages, or for lost Virtual Items or progress, arising from the Services.

12.2 To the fullest extent the law allows, our total responsibility for any claim relating to the Services is limited to US$50, the same limit as the Apple Standard EULA.

12.3 These limits don’t apply to liability that can’t be limited by law, such as for fraud, gross negligence, intentional misconduct, or death or personal injury caused by our negligence, and they don’t limit rights of consumers that can’t be waived.

13. Problems and disputes

13.1 Talk to us first. Most problems can be fixed quickly. Before bringing any claim, email support@playswapsies.com (subject “Dispute”) with a description of the problem and what you’d like us to do, and give us 30 days to try to resolve it.

13.2 Courts. If we can’t resolve it, either of us may bring an individual claim in small claims court (in Texas, a justice court) where it qualifies, or in another court that has jurisdiction. There is no arbitration clause in these Terms.

13.3 Governing law. These Terms are governed by the laws of the State of Texas and applicable U.S. federal law, without regard to conflict-of-law rules, except that consumers keep the benefit of mandatory consumer protection laws of the place where they live.

14. Apple

You and we agree that:

  • (a) Parties. These Terms are between you and Signif only, not Apple. Signif, not Apple, is responsible for the Game and its content.
  • (b) License scope. Your license to use the Game is limited to Apple-branded products you own or control, as allowed by the Usage Rules in Apple’s Media Services Terms, except that Family Sharing may let other members of your family group use it.
  • (c) Support. Signif, not Apple, is responsible for maintenance and support. Contact support@playswapsies.com. Apple has no obligation to provide support for the Game.
  • (d) Warranty. To the extent any warranty applies and is not effectively disclaimed, Signif, not Apple, is responsible for it. If the Game fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) of the Game; to the maximum extent the law allows, Apple has no other warranty obligation for the Game.
  • (e) Product claims. Signif, not Apple, is responsible for addressing any claims by you or a third party relating to the Game, including product liability claims, claims that the Game fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
  • (f) Intellectual property claims. If a third party claims that the Game or your use of it infringes their intellectual property rights, Signif, not Apple, is responsible for investigating, defending, settling and discharging that claim.
  • (g) Legal compliance. You confirm you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and are not on any U.S. Government list of prohibited or restricted parties.
  • (h) Contact. Questions, complaints or claims about the Game go to Signif (section 16).
  • (i) Third-party terms. You must comply with applicable third-party terms (for example your wireless data agreement) when using the Game.
  • (j) Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple may enforce them against you as a third-party beneficiary.

Swapsies is not sponsored or endorsed by Apple. Apple, App Store, iPhone and iPad are trademarks of Apple Inc.

15. Changes to these Terms

15.1 We may update these Terms, for example when we add a feature or when the law changes. We’ll change the effective date at the top. For material changes we’ll tell players in the Game and on playswapsies.com before the change applies, unless the change is needed sooner for legal or safety reasons.

15.2 If you keep playing after a change takes effect, the new Terms apply from then on. If you don’t agree, stop using the Services and delete your online data. Changes don’t apply to disputes that arose before the change.

16. Other terms and contact

  • Whole agreement. These Terms, the Privacy Policy and the Apple Standard EULA are the whole agreement between you and us about the Services.
  • Severability. If a court finds part of these Terms unenforceable, the rest stays in effect.
  • No waiver. If we don’t enforce a term right away, we can still enforce it later.
  • Assignment. You can’t transfer these Terms. We may transfer them to a company that takes over Swapsies, as long as your rights under them are not reduced.
  • Events outside our control. We’re not responsible for delays or failures caused by things outside our reasonable control (for example outages at Apple or our hosting provider).
  • Export. You may not use or export the Game in violation of U.S. export laws.

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